Frequently Asked Question

Your Fashion Questions, Answered

Welcome to the Rimora Cork FAQ hub — where style meets clarity. Whether you’re curious about shipping, sizing, or what makes our pieces so irresistible, you’ll find all the answers right here. If your question isn’t listed, feel free to reach out — we love hearing from you.

1. Where is Rimora Cork based?
We’re proudly based in Dublin, Ireland — where every piece is curated with European edge and timeless appeal.

2. Do you offer free shipping?
Yes! We offer free standard shipping within Ireland, no minimum spend required. For international orders, shipping costs are calculated at checkout based on your location.

3. How long will my order take to arrive?
Delivery within Ireland usually takes 2–4 business days. For international orders, please allow 4–10 business days, depending on your region.

4. How can I track my order?
Once your order ships, you'll receive a tracking link via email so you can follow your fashion in motion — from us to your door.

5. What payment methods do you accept?
We currently accept PayPal only. It’s fast, secure, and trusted worldwide. More payment options are coming soon!

6. Can I return an item if it doesn't fit?
Absolutely. We offer a 30-day return window from the delivery date, as long as the item is unworn, unwashed, and in its original condition. Learn more on our [Returns & Refund Policy] page.

7. How long does it take to receive my refund?
Once we receive and inspect your return, refunds are processed within 10 business days to your original payment method.

8. Do you offer exchanges?
We don’t process direct exchanges. For a different size or color, we recommend placing a new order and returning the original item for a refund.

9. How do I contact your team?
You can email us anytime at info@rimora-cork.com or call us at +353 494314162 (Monday to Friday, 9:00 – 18:00 GMT). You can also message us on Instagram — we’re always happy to help!

10. Where can I stay updated on new drops and collections?
Follow us on Instagram @rimoracork to get exclusive sneak peeks, style tips, and early access to new arrivals.
Trust us — your wardrobe will thank you.

Still curious?
Send us a message — because at Rimora Cork, great style starts with great conversations.